The cost of services

10/5/2020 (Permalink)

The cost of service from SERVPRO is dependent on the type and extent of the damage to your property. Our goal is to restore, not replace.

SERVPRO costs are dependent on the type and extent of the damage sustained to a property.  The cost of restoration is typically less than replacement. 

The cost of restoration services is almost always the first question we receive.  It’s an understandable question, and we’re always happy to provide an estimate.  Let’s review some of the criteria we use to get the information we need to give our customers the answer they need. 

Should I File an Insurance Claim?

When we get this question, we always ask our clients what their deductible is. 

Your insurance deductible may guide your decision about whether or not to file an insurance claim.  An insurance deductible is the amount of money you agree to pay for the project yourself.  This amount is different for everyone.  To learn what your deductible is, look at your insurance policy or ask your insurance company.  

If it looks like the cost of the restoration project may be below your deductible, then ask for an estimate.  Many of our clients choose not to file a claim if the cost is below their deductible.  

If the restoration project is large, most of our clients choose to file an insurance claim.  This situation is usually true for:

• Large water damages involving multiple rooms
• Fire damage
• Large biohazards
• Crime scenes

If you do end up filing an insurance claim, your deductible will be paid directly to the damage restoration company you choose.  All other expenses that are covered under your claim will be taken care of by your insurance company.  

SERVPRO Has Agreements with Many Major Insurance Companies

Filing for an insurance claim can get complicated, and that’s why assign a Project Coordinator to each of our clients.  This person will:

• Guide you throughout the restoration process, from start to finish. 
• Work with your insurance adjuster on a daily basis to update them on the work being done on your property. 
• Tell your insurance company what services your property needs to get back to preloss condition and ask if they are covered.  If we get the go-ahead from your adjuster, then we start or continue to work on your property. 

As a SERVPRO  with over 30 years of experience, we have processed thousands of insurance claims.  Our team is knowledgeable about the insurance process, and we will help you get your claim processed. 

As a nationwide company, SERVPRO has many agreements with major insurance companies.  This means that we all utilize an industry-wide price list that both we and the insurance companies have agreed to.  All of our pricing comes from this price list. 

Our franchise accepts all insurance claims.  

What if I Pay Myself or Something Isn’t Covered by My Insurance?

If you are paying for the restoration project yourself, then we are not bound by the price list agreement we have with insurance companies.  We can only on rare instances maybe help out with a self-pay job.

Restoration (Not Replacement) is the Goal

Our goal is always to save as much of your property and items as possible.  

Damage restoration companies are typically preferred over demolition and new construction because restoration is:

• Less Expensive - this results in lower claims costs
• Faster - decrease your stress and return to normal faster 

Some items are also irreplaceable.  We have helped save cherished family heirlooms and other personally important items for our clients like childhood blankets and stuffed animals, wedding dresses, and much more. 

When a property has received extensive damage and demolition is necessary, our repairs and reconstruction division will take over.